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#FlipMyFunnel Podcast

Jan 31, 2019

When a customer churns, this is a tremendous opportunity for you to:

  • Get feedback on your company’s good, bad, and ugly
  • Find out what the lost customer really needs
  • Find out their timeline for achieving it
  • Continuing to show them that you care about their business journey with advice, suggestions, contacts,...


Jan 30, 2019

Patriot's fans. You either love 'em, hate 'em, or you're one of 'em.

But no one can deny their team loyalty and passion for evangelizing.

We all want our customers to be like Patriot fans. We want them to run and tell everyone that our company and product is amazing. That's what customer obsession is all about.

But how...


Jan 29, 2019

We're bringing it back to another one of our favorite episodes for Flashback Tuesday!

What do The Beatles, Elon Musk, JK Rowling, & Steve Jobs have in common?


Besides being trailblazers in their respective fields, there is a common thread tying them all together. One that can be summed up in 2 simple words: Creative...


Jan 28, 2019

Ready for an amazing example of community marketing done right?

On this episode of the #FlipMyFunnel podcast, we brought in an expert marketer to explain the ins and outs of community marketing.


Amanda Nelson is the Director of Community Marketing at Salesforce. She recently released a set of GIFs that now have almost...


Jan 25, 2019

When was the last time you really grew? Did you grow when you were happy and lucky? Did you grow when everything was going your way? Or did you grow when there was a struggle?

Being the youngest in a house of five kids, I know a thing or two about struggle.

But struggle is so very important to create change. And with...